Information and Assistance

Information and Assistance is often what people receiving services remember most: the face-to-face interactions with someone who understands self-direction and is ready to help. Our team can provide essential insights into the support brokerage function and assist you in developing, implementing, and evaluating your information and assistance strategy.

  • Core competencies
  • Training and certification of support brokers
  • Billing practices
  • Conflict-free case management
  • Shift from a traditional case management model to a self-directed model