Strategies for program evaluation and quality improvement can often be enhanced by including an external perspective. The team at Applied Self-Direction has a robust knowledge and understanding of a variety of ways to build quality assurance and program integrity measures into self-direction programs. Possible topics would include:
- Getting the most from satisfaction surveys
- Analyzing and evaluating quality management systems for quality assurance and improvement
- Designing for quality
- Refining FMS performance measures to support quality and program integrity issues
- Developing RFPs for program evaluation
- Promoting program integrity as a team responsibility