Information and Assistance (I&A) is essential for helping participants understand self-direction, navigate their program and its rules, and have a successful experience self-directing. An underpowered I&A function can limit not only a program’s growth and participant satisfaction but also its integrity, as one of the core functions of I&A is to provide additional program monitoring and safeguards.
Co-sponsored by the National Center on Advancing Person-Centered Practices (NCAPPS) and Applied Self-Direction, this webinar will highlight a new resource on core standards for I&A professionals in self-direction. The panel will feature people with lived experience of self-directing who will share their experiences with quality I&A professionals and how they have affected their self-direction journeys.
This webinar is open to the public. Register for the webinar.