Information and Assistance is often what people receiving services remember most: the face-to-face interactions with someone who understands self-direction and is ready to help. Our team can provide essential insights into the support brokerage function and assist you in developing, implementing, and evaluating your information and assistance strategy.
- Core competencies
- Training and certification of support brokers
- Billing practices
- Conflict-free case management
- Shift from a traditional case management model to a self-directed model