Quality Assurance and Program Integrity

Strategies for program evaluation and quality improvement can often be enhanced by including an external perspective. The team at Applied Self-Direction has a robust knowledge and understanding of a variety of ways to build quality assurance and program integrity measures into self-direction programs. Possible topics would include:

  • Getting the most from satisfaction surveys
  • Analyzing and evaluating quality management systems for quality assurance and improvement
  • Designing for quality
  • Refining FMS performance measures to support quality and program integrity issues
  • Developing RFPs for program evaluation
  • Promoting program integrity as a team responsibility