During this session, leaders from Elevance Health share best practices for implementing self-direction in a managed care environment. In particular, they discuss how managed care organizations (MCOs) can support self-direction by advancing data-driven insights based on acute care usage, enrollment patterns, caseload trends, and more. Effective approaches to partnerships between states, Financial Management Services providers, stakeholders, and MCOs will also be explored.
The slides are available under File(s). Watch the recording.