Mitigating Conflict of Interest in Case Management: State Efforts and Regulatory Requirements

2017 Self-Direction Conference Breakout Session: The Centers for Medicare and Medicaid Services (CMS) finalized regulations related to HCBS in 2014. Many provisions, including those related to conflict of interest in case management, became effective on March 17 of that year.

This session provided an overview of state approaches to meeting those requirements, CMS expectations when states are not in compliance, and the intersections/impacts that related structural changes may have on self-directed services.